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A cozy scene of a hand pouring tea from a teapot into a ceramic cup, with a blurred background.

Frequently Asked Questions

  • Feng Shui is the ancient Chinese practice of curating environments for thriving.

  • I prefer to "shop your home" for what is already available, and not put up imaginary barriers to creating a space you love.

  • Most recommendations are renter-friendly. We focus on decor, colour, and small adjustments that make a big impact.

  • Absolutely. That's often why people book this work. I'm here to help you create flow and clarity, not to judge. We'll address clutter as part of the process.

  • My process is developed for collaborating virtually, and supports you in getting the most out of this consultation.

  • Because of the nature of digital products and 1:1 consultations, we do not offer refunds. However, your satisfaction is important, so if you have any concerns, please reach out to us at hello@cozyjess.com.

  • Your first payment will happen immediately, and another in one month. Full payment is required before your consultation date.

    • +72 hours - cancel for full refund

    • 24-71 hours - 50% refund

    • Less than 24 hours - non-refundable

  • Appointments may be rescheduled with a minimum of 48 hours notice, and may be rescheduled once at no additional cost. After this, a $100 rescheduling fee applies.

Send us a question

Use the form on the right to send a message, or send an email to hello@cozyjess.com.

We look forward to hearing from you - and will respond within 3 business days.